Gutter Cleaning - Samantha’s Story

Gutter Cleaning- Samantha’s Story

0525 / 2021

One of our customers named Samantha from Wilmington, Massachusetts, called us to schedule gutter cleaning with HiCleaners. She was nervous about scheduling with us because she used to have a family member friend come out and do the gutters for her however he passed away recently and she needed to hire a professional company who could make sure that the job was done right. Samantha saw one of our customer reviews that said that we could take pictures after the service is done so that she could see that her gutters were cleaned out properly to make sure the job was done properly. Samantha let us know that she was just looking for a quote at the time she called and did not guarantee to schedule with us. We provided her with a quote over the phone after discussing her house and gutter system. Once she heard the quote price and after speaking with Ivan, one of the professional and friendly business owners, she scheduled with us that same day!

On the day we came out to Samantha’s to clean gutters, the technician saw that his gutters were full of leaves. The technician took their time clearing out the gutters and sent before and after pictures to Samantha. The technician also called Samantha to ask if she had any other questions or concerns about the service. While speaking over the phone at the end of service, we told Samantha that we also offer gutter guard installation and recommended that she have gutter guards installed so that she did not have to worry about so many leaves piling up in her gutters next time.

We let Samantha know that we also offer other services such as window cleaning and power washing services and Samantha schedule power washing with us because she trusted our company to do the job right and to be professional. We offer a multitude of exterior home maintenance services and we complete services all throughout Massachusetts.

Call us today for your free quote!

Gutter Cleaning- Samantha’s Story

Share on